Our Services

Telehealth Virtual Online Physio and Podiatry – Access to Physio and Podiatry via Video

Do you need to see a Physiotherapist or Podiatrist but have found it wasn’t convenient or possible to attend an appointment at the time or location you wanted? At Stride Physiotherapy and Health Group we offer virtual online Physiotherapy and Podiatry services and consultations to all of our clients, no matter where you live!

Physio and Podiatry Online is one of the most convenient, quick & simple ways to get solutions for your injury, without having to leave your home or workplace.

Our highly skilled therapists will provide clarity on your injury, help you to get out of pain and set you up with a detailed plan to get you back to what you love doing. We will liaise with your current health care providers and provide you with any necessary referrals that you may require to ensure you reach your goals.

Extensive research has supported online consultations as an appropriate alternative to face-to-face consultations and is quickly becoming a desired way to access personalised health advice.

Who is this ideal for?

Online Physio and Podiatry is ideal for people who:

Want to save time and have the convenience of access to personalised care from the comfort of their own home.
Would like access to the best Physio and Podiatry care when it is not available in the area they live.
Are unable to attend the clinic location due to extenuating circumstances.
Are restricted by injury or disability which makes it difficult to attend an appointment. –
Have seen another specialist or practitioner and has been given a diagnosis, but would like further guidance or explanation surrounding their injury.
Want a second opinion from one of our Expert therapists if you live overseas, rural or in a remote area.

What does an Online Physiotherapy or Podiatry Consult look like?

An online consultation is very similar to a regular face to face Physiotherapy and Podiatry consultation. Your Therapist will:

Listen to your story, understand your situation and injury and how it impacts your life.
Provide a thorough examination through the video call, in which you will be asked to perform a variety of movements and asked some questions.
Provide absolute clarity of your injury (and likely diagnosis), education and advice, why your injury has occurred and what it will take in order to improve.
Provide appropriate treatment supported by you at home, advice and prescribe you with exercises to provide symptom relief.
Tailor an individualised management plan that you can follow in order to immediately start working towards your goals and become pain and injury free.

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Frequently Asked Questions

WHAT INJURIES ARE APPROPRIATE FOR AN ONLINE PHYSIOTHERAPY CONSULTATION?

We have successfully treated people with conditions such as:

Knee pain – arthritis, tendon pain, bursitis and post surgical rehab
Shoulder pain – bursitis, rotator cuff tears, impingement and post surgical rehab
Lower back pain – disc bulges, muscle spasm and sciatic nerve issues
Neck pain – disc herniation, cervical spondylosis, cervical pain, whiplash associated disorder
Ankle pain – ankle injuries, post fracture or surgical rehab, achilles tendinopathies, planta fasciitis
Elbow pain – tennis elbow, golfers elbow, nerve injuries, post fracture rehab
Hip pain – hip bursitis (trochanteric bursitis), hip flexor pain and hip arthritis
Performance assessment training prescription. Running assessment and prescription of running programs.

HOW CAN A PHYSIOTHERAPIST OR PODIATRIST TREAT ME ONLINE?

Extensive research has shown that active rehabilitation (exercise therapy) is the most effective tool to ensure you move better and are pain free in the long term and have also shown that the exact same results can be achieved without hands-on treatment.

HOW DO WE COMMUNICATE ONLINE?

Sessions are performed using a video call, similar to if you have contacted friends. You will be provided with a link and details to easily set up the video call via email

HOW DO I PAY FOR MY ONLINE CONSULTATION?

We use Medipass and Square, which allows for you to pay for your consultation on your mobile phone via encrypted software. It’s really easy!

CAN I CLAIM PRIVATE HEALTH?

At this present time, insurance companies are currently exploring options to help customers access allied health services via online consultations. Some are already approving online consultations, therefore please contact your health insurance provider to inquire about claiming for “Telehealth” or online consultations. This will hopefully be approved across all insurance companies by the 14th of April 2020.

In the meantime, you may need to pay upfront and then submit your claim with your health insurance provider.

CAN I CLAIM MEDICARE FOR ONLINE PHYSIO CONSULTS?

Yes. If you are eligible for an EPC plan, you will be able to access 5 bulk billed Physio Online consultations, therefore you will not be out of pocket. You will need to ask your GP if you qualify and ask your GP to provide you with an EPC plan.